Terms + Conditions

All of our arrangements are made by hand from fresh, seasonal flowers, so exact stems and colors will vary from photos. If a flower or vase shown is unavailable, we will substitute something of equal or greater value in a similar style.

We reserve the right to decline or cancel any order. If we cancel an order you have paid for, you will receive a full refund.

Prices are listed in US dollars and may change from time to time. Payment is processed securely by Shopify at checkout. Applicable taxes and any delivery fees are shown before you pay.

Promotional discounts apply only as described in the offer — for example, a discount tied to a specific product applies to that item only, not your entire order.

Subscriptions require a minimum of two scheduled delivery dates at checkout. You may skip, move, gift, or donate a scheduled delivery, or bank it as delivery credit, through your account before the delivery's cut-off time.

You may cancel a subscription at any time. Prepaid deliveries already scheduled are delivered as planned or converted to delivery credit unless otherwise agreed.

We hand-deliver within our Santa Barbara service area on the date you select. Please make sure the delivery address, recipient name, phone number, and any gate codes or access notes are accurate — we are not responsible for delays or failed deliveries caused by incorrect information.

If no one is available to receive a delivery, we will follow any instructions you provide (for example, leaving the arrangement in a safe, shaded spot) and will notify the recipient when possible. Once delivered, care of the flowers is the recipient's responsibility.

We stand behind the freshness of our flowers. If an arrangement arrives damaged or in poor condition, contact us within 24 hours of delivery with a photo and we will make it right with a replacement or credit.

Because flowers are perishable, we do not accept returns. Returned ceramic vases from "return vase" subscriptions remain the property of Mary Lee Fleurs.

You are responsible for keeping access to your account secure and for the activity that occurs through it. Contact us promptly if you believe your account has been accessed without your permission.

All content on this website — including text, photographs, logos, and design — belongs to Mary Lee Fleurs or its licensors and may not be copied or used without permission.

To the fullest extent permitted by law, Mary Lee Fleurs will not be liable for indirect, incidental, or consequential damages arising from your use of the Services. Our total liability for any claim related to an order is limited to the amount you paid for that order.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Santa Barbara County, California.

We may update these Terms from time to time. The current version will always be posted on this page with its "Last updated" date. Continued use of the Services after changes take effect means you accept the revised Terms.

Questions about these Terms? Email us at hello@maryleefleurs.com.